Frequently Asked Questions (FAQs)

What are the payment methods I can use in the online store?

At Natural Sant you can pay with Credit Card, Debit Card, Apple pay, Amazon pay and Zelle. We offer you several alternatives so you can enjoy our shopping experience.

To track your order you can enter the order that you received in the mail when you finalized the purchase, there you will find the tracking link 2 days after the order was placed.

You must send us an email to webnaturalsantus@gmail.com, explaining the news and we will proceed to give you the instruction of the step to follow, in case it is by address and the order has already been sent, you must assume a new shipment to the correct address.

You must send us an email to webnaturalsantus@gmail.com explaining what happened to proceed to make the management with the shipping company. In case it is necessary to reschedule, the customer must assume the cost of the new shipment.